Why do we take your privacy seriously? Protecting your information builds trust and upholds our commitment to compliance with applicable laws in India. This policy outlines our practices in detail.

Information We Collect

We collect data relevant for service delivery, research workflow, and platform security. Collection is kept to necessary minimums.

• Contact details including name, business email, phone number, and professional affiliation supplied on inquiry forms.
• Technical information such as browser type, device identifiers, and access logs to maintain secure system operations.
• Usage analytics, such as interaction data, session history, and page navigation, to improve our tools.
• Communication content from feedback forms, support tickets, or user queries as provided by clients.

How We Use Data

Collected data enables us to deliver and enhance analytics services and maintain lawful operations.

• Respond to contact and partnership inquiries efficiently, keeping you informed at each step.
• Improve system security and functionality by monitoring technical aspects and access logs responsibly.
• Refine our platform based on user feedback and research workflow data for better experience.
• Comply with regulatory requirements, including maintaining records for audit trails where required.

Legal Basis for Processing

Data processing aligns with the Information Technology Act, 2000 (India) and GDPR as applicable.

We only process personal information where we have your consent, a legitimate business purpose, or a legal obligation under Indian law. We do not sell client data.

Data Sharing

We limit data sharing to service delivery, support, and legal compliance, never for marketing resale.

• Vetted service providers (for data hosting or support), under binding contract, only as necessary for our operations and with confidentiality enforced.
• With regulators or government agencies strictly when legally compelled by Indian jurisdiction.
• Within our business group to maintain efficiency, always subject to appropriate information security protocols.

Information Security

Our systems use encryption, role-based access, and regular audits to protect client data. We train team members on privacy practices and implement physical, organisational, and technical safeguards to mitigate risks. Despite efforts, no system is immune to risk—contact us with concerns.

Your Rights

With respect to your personal data, you have certain rights under Indian law and, where applicable, GDPR.

• Request access to the personal information we store about you at any time.
• Ask for corrections to inaccurate or incomplete personal details within your user record.
• Request erasure of your data, subject to legal or compliance retention requirements.
• Withdraw consent for non-essential processing or object to data use where options allow.

Cookie Usage

Cookies support site functionality and analytics but can be managed or declined in browser settings. See our full Cookie Policy for management details.

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Contact Us

Questions or privacy concerns? Contact us using the details below for prompt response or clarification.

Policy Updates and Changes

We update our policy periodically. Please review regularly to stay informed of how your data is used.